J.Matthews

August 08, 2022

Would rate the service very highly.

Get a Quote for Mould Treatment or for an Inspection/Causation Report

Servicing Newcastle, Central Coast, Sydney, Blue Mountains, Wollongong and surrounding regions. Please contact us by completing the below form for all your Mould Enquiries. We will respond to you promptly.

Google Rating

4.8

Based on 868 reviews

Mould Removal Australia

4.8

Patrick Gould

04:24 18 Oct 24

J.R was amazing. Arrived exactly on time and did a great job of cleaning the mould from our apartment. Highly recommend and would use again if we ever needed.

JENNIFER MILLER

20:59 17 Oct 24

We are so impressed with the results that Harley from Mould Removal achieved in our bathroom and laundry! It looks brand new! Harley was also polite and professional during the process. Would recommend Mould Removal Australia.

Narelle Selwood

03:19 14 Oct 24

Shane attended at the appointed time, carried out our mould treatment and removal. He was well prepared and did the job quietly. Advised us of what to do as ‘after care’ and left the area clean and mould free. Would recommend Shane / this company to deal with your mould. Whole process was easy. All booked and paid for online. I like fuss free / easy. Thank you!

Janelle Carter

11:07 12 Oct 24

Poor service and communication!We paid for the mould causation and prevention report in July 2024. The mould inspector was polite and punctual on the day, but when we received the report we found it had almost no specific information about our house, apart from the photos - all of which were spots I knew about and had pointed out to the inspector. The report basically detailed common causes of mould in a house and provided generic advice on how to avoid them, whether or not it applied to our house or situation.After receiving the report I called (couldn't get through) and emailed asking to speak to someone, but no one would call me back. After receiving a reply to my email I sent a second email asking again for a phone call but received no further reply even by email.The Causation/Prevention report contained a lot of information that did not apply to us at all, the report focused heavily on reducing condensation when there was no evidence that we have current condensation issues! As an example it told us to be aware of our indoor plants causing condensation when we don't have any indoor plants!The report didn't contain ANY objective information like level of infestation (E.g. concentration of mould spores in the air) or sample results showing e.g. type of mould, or even basic details of the moisture or humidity readings found in the house. No samples were taken anywhere and no entry or proper inspection was made of our subfloor area.In their email reply the company replied with a photos of a moisture reader showing our house is actually very DRY. Which is odd since their report contained very repetitive instructions on needing to reduce indoor condensation despite the lack of any observations, photos or readings showing indoor condensation or moisture issues.So in summary we were extremely disappointed with the report as it didn't tell us anything we didn't know and provided very little information specific to our home. The refusal to talk to us via phone was also unprofessional. Would recommend avoiding this company!

Jesse Doyle

05:22 11 Oct 24

J.R did a brilliant job with removing the mould from one of our bedrooms and the bathroom. He was a clear communicator, really efficient and did it for a really competitive price. Would highly recommend.

Coco Ding

21:42 10 Oct 24

Emanuel did a fantastic job! The service is efficient and Emanuel is friendly to the customers. After his service, the ceilings of my place are clean now. I highly recommend Mould Removal Australia for mould cleaning services.

Gihan Seneviratne

04:33 09 Oct 24

They cleaned the mould completely. It was removed really well. The cleaner was friendly and professional. I appreciated their service.

Louise O'Reilly

09:03 08 Oct 24

Excellent service, clear explanation of the treatment and a respectful young man.Thank you Emanuel.Highly recommended!

Rhiannon Evans

05:01 08 Oct 24

RJ did a fantastic job at our apartment my partner and me are extremely happy! He text me with his arrival time so there was no waiting around for him (which is amazing as you always have to wait around for trades between a certain time)Would highly recommend!!

Kathi Izzo

06:50 03 Oct 24

Fantastic Job.Highly recommend.Very professional.A+++

Catherine Luker

22:37 02 Oct 24

Highly recommend Emmanual. Professional and efficient. Great idea to upload photos for ease of quote. He did a great job!

star

09:47 27 Sep 24

great service, fast and efficient!

Aimee Claire Nicholls

05:14 27 Sep 24

Tried for 30Mins to upload photos of quote and website wouldn’t work. Soent 20 mins on the phone to be redirected to the website. Gave up and booked with a competitor who are coming TOMO. Wow, shouldn’t be that hard to make an apt.

Meagan Brown

00:42 27 Sep 24

Harley did a great job removing the mould in my en-suite. He was on time and had excellent communication.

Roselyn Richmond

05:42 24 Sep 24

Incredibly happy with J.R and the service he provided with removing the mould in our home. The areas that were cleaned look extremely incredible, I have tried my best to clean it before but was unable to do so and J.R made it look brand new. He was very punctual, very clear with his communication, highly professional and was very friendly. Appreciate your work J.R and highly recommend this service.

Kim Pescud

09:57 20 Sep 24

Precision, friendly very reliable

Iliana Polly

01:58 19 Sep 24

J.R was quick and efficient, extremely happy with the results.

Shannon Clark

07:07 18 Sep 24

Emanuel from Mould Removal was really helpful in explaining the process for removing mould from our house. We are really happy with the outcome!

Lucy Kelly

04:07 17 Sep 24

This is the second time we have used Mould Removal Australia. Both times we have been very happy with the speed and ease of communication, efficiency, reliability and above all- the mould is gone. Very happy. Thanks J.R and team

A P

23:42 16 Sep 24

Shane was very efficient, professional and did an excellent job of transforming our mould ridden studio. Highly recommend Shane at Mould Removal Australia.

cagonzalez123

08:24 16 Sep 24

I am so happy with the work carried out and the end result of this work. The tradesman Shane was polite, professional and thorough. I would gladly recommend Mould Removal Australia.

alex Roman

01:53 13 Sep 24

Shane was great and very professional! Happy with the service

Louise

06:19 10 Sep 24

J.R was professional, thorough and communicated everything so well. J.R did an amazing job removing all the mould throughout the house and made sure everything was left clean and tidy!!!

Natachia Boyle

06:46 02 Sep 24

Mary Ronis

23:37 29 Aug 24

J.R was punctual, professional and did the most incredible job of our bathroom. I seriously didn’t think it could be fixed but he made the room look like brand new. And he was so fast, helpful and easy communication.Highly highly recommend

Syed Hussain

11:52 29 Aug 24

Booking and communication was very straightforward where I sent an email with photos of affected area, quote came within few hours, paid the deposit and a booking date and time was confirmed. Shane visited our home on time for cleaning a bathroom ceiling and fogging two bathrooms and finished the job in an hour. He is a very pleasant and knowledgeable person to deal with. Thanks Mould Removal Australia.

Cin M

08:16 29 Aug 24

The staff was friendly and professional. I'm very happy with the immediate results and the service provided by JR.

Sera Hurley

08:45 28 Aug 24

Thank you J.R. for sorting out my mould problem! He did a great job.I came home from holiday to my bedroom and bathroom ceilings covered in black mould from being unventilated during the wet winter. I tried to clean it myself but it kept coming back as I couldn’t properly reach the ceilings to treat it properly. Mould removal Australia were very efficient to deal with and I got an appointment reasonably quickly, considering how busy they are this time of year. I will now literally be able to breathe easier!

D P

22:19 26 Aug 24

Very happy with the service J.R. Provided. All mould was removed and bathroom looked new. J.R. Knowledge was very helpful, appreciate the tips and details on the cause.

Boop

05:49 26 Aug 24

Emmanuel was terrific. Not only a beautiful and thorough job but helpful and super polite. Thanks so much

Evelyn Dickerson

06:27 23 Aug 24

Happy with the resultsJ.R did a really good job

Antigone Anagnostellis

06:45 20 Aug 24

Great communication, friendly service, and thorough and professional job done by Emmanuel at Mould Removal Australia

Dylan Ngo

04:31 19 Aug 24

The process to arrange a time of service was simple and Emanuel was friendly and efficient with the mould treatment.

Rowan Goddard

11:36 14 Aug 24

J.R was punctual and did a good job of removing mold,was pleased with the result.

Emily Tweddell

06:54 14 Aug 24

Shaye Arena

05:54 13 Aug 24

Chelsey Page

09:26 08 Aug 24

Feels like brand new! Thank you!

Melissa Thorne

00:20 01 Aug 24

Great job took away all the mould looks brand new

Tiah Vocale

11:40 31 Jul 24

I would like to thank J.R for the highly professional and thorough service he provided to us today. The bathroom ceiling and walls look brand new, I feel such a sense of relief having the mould removed now and I wouldnt have been able to do it without J.R from Mould Removal Aus! Absolutley exceptional work, I will definitely be reccomending these guys to my friends and family in future.

Claudia Ines

22:45 25 Jul 24

Fantastic service, diligent and professional. Great result, thankyou Jaya!

Skye Lemos

04:44 24 Jul 24

Great service and results from J.R. Had a heavy build up of mould on the ceiling and walls of an ensuite bathroom which he was able to remove in no time.

Chris Bell

03:31 23 Jul 24

Had Harley out today and words definitely do not describe the service he provided.Very thorough with his work and awesome at explaining the entire process.Highly recommend Harley and the rest of te team.

Orlando Luciani

11:43 18 Jul 24

I booked Mould removal Australia to fix few rooms on my property which were effected and I am extremely happy on the way they conducted the job. All the mould its gone .

Ben Espinoza

01:30 15 Jul 24

Mould Removal Australia are a fantastic business and I would highly recommend, they we're polite, easy to work with and did a fantastic job.I would use them again without hesitation.

Darren Sanders

22:07 12 Jul 24

ambiguous with answersrefusal to share initial report done by team member vs what was approved by landlord/agent which shows this company does not perform it's duty as accredited if I was paying for this I would have taken to consumer affairs and other legal entities -No issue with technicians apart from J R who messaged after inspection for a 5 star review just for coming to do an inspection... really ? so must get a gold star for doing your basic work duty before even actually doing the work -Definitely wouldn't recommend using this company and if they want to retort back with an excuse - other areas of home have mould wouldn't even treat it cause landlord) agent either not approve to pay or this company is careless and should lose accreditation.

Nicola Lal

02:48 09 Jul 24

We had mould throughout the entire house ceiling and cornices. Shane & Mitch did a fantastic & thorough job, it looks like a new ceiling you can't tell there was ever a problem! Very courteous and prompt, and communication was great. Highly recommend, thanks Shane & Mitch!

Hayley Buckley

20:19 08 Jul 24

Amazing job. The difference from the before to the after is so good. Would highly recommend.

burhan abbasi

06:35 08 Jul 24

Great job done by JR and EB, We had mold in our unit and it got cleaned by these guys, will highly recommend. very professional staff!

Laura Rogers

02:53 08 Jul 24

Communication and work carried out was prompt and professional. Would use again

Lynley Blow

02:24 04 Jul 24

The team were on time, friendly and efficient. The information before and after was all very helpful as well.

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