Steve did a Thorough, Excellent, and Highly Commendable “Mould Inspection”, Job in an ethical, practical, and effective manner of communication that, answers my questions relating to moulds on the spot - with gladness, and sincerity. Likewise, the CLEAR, CONCISE, RELIABLE, and HONEST “MOULD INSPECTION REPORT” came to my email, surprisingly quicker than I thought. I felt that their KIND/CONSIDERATE, EFFICIENT, AND AFFORDABLE SERVICE, was God’s Gift, and an answer to my prayer - after being neglected living/suffering, and exposed to my mould infested unit for 23 years. HALLELUJAH! TO OUR LORD AND SAVIOUR JESUS CHRIST YESHUA!
Thanks so much for your help in removing mould from our bathroom ceiling. We had a roof leak which led to an unsightly patch of mould on the ceiling. Your recommendations were a great help and the speed in which you fixed the problem were incredible. Highly recommended.
Our new house looks absolutely amazing. All of the mould is gone, but so is pretty much all of the staining from smoke as well. You've saved us hours of paint prep before the painter arrives, so thank you so much!
Steve's extensive knowledge of mould and his pragmatic approach puts him ahead of the rest. Without Steve's guidance we would have made costly and unnecessary structural changes that would have missed the mark. Thoroughly recommend this business to anyone that has mould concerns - this was the best money spent learning what we needed to do in our home to remove mould issues with minimal cost and fuss.
Steve provided a prompt (incredibly prompt) service. His inspection and written report was thorough. Steve’s expert knowledge and familiarity with the surrounding area allowed him to establish the cause of the mould and pinpoint ways to eradicate the issue. Thank you Steve. Highly recommend!!!
Thank you to Lindy and Steve for your quick advice regarding mould on the timberframe of our bathroom in our 4 year old home. After a leak in the shower the builder wanted to board over the wet and moulding timberframe. Thanks to the prompt professional advice given to us from Steve we were able to intervene and have the builder treat the area properly. This has saved us having rotting mouldy timber within our wall frame which could have been a costly problem and a considerable health issue. I had made an online enquiry and attached photos and which they responded to immediately.I would have no hesitation recommending them to anyone seeking expert advice in a similar situation.Have a great Weekend.Kind RegardsMelinda G
Give these guys a ring before you follow any recommendation from a builder or plumber or roofer or any other “expert” on mould problems. I’ve had to deal with a lot of “experts” recently due to a house renovation and it was evident from the get go that Dave from Mould Removal knew what he was talking about. He wasn’t endorsing or trying to sell me anything, just giving an honest appraisal of the mould problem and what needs to be done to fix it for good. He explained things to me during his inspection and answered my many questions happily. I received a detailed written report soon after and was over the moon to realise that it is only going to cost me a fraction of the cost that a builder had quoted me to fix the problem. I dodged a very expensive bullet thanks to these guys!
Had mould that appeared quickly in our house and was spreading. We have a baby due in 3 weeks and these guys were amazing. They came out the day after the issue was raised in the morning and the house was thoroughly cleaned in every room - ceilings and walls. They were amazing to deal with and so easy to get everything sorted with them. Wouldn’t hesitate to recommend them to anyone and if our future home had mould we would get these guys out 100% for treatment.
I have had mould in my home, ever since I could remember, I called up the team in search of some real help as we needed it. They were very easy to deal with, the customer service was on point and they were very accommodating. The mould inspector I believe it was Dave, gave us a proper report which we are still focusing on in order to remove any chance of a mould recurrence, extremely detailed. Once we set a date all we did was wait for the team to come in, they did an excellent job on the property, our ceilings are finally white again and it feels great to breathe in my mould free home for once in my life. Thank you very much! I definitely will recommend the company to anyone else that needs help with any mould problems. It feels so good having weight lifted off your shoulders.
I have now used mound removal’s services for 3 different properties.Steve was great with communication and very knowledgeable about different types of mould and the issues within each of my properties that were causing the mould to grow. I have had inspections, reports and cleaning all completed in properties. I now have mould free homes thanks to the team. I look forward to working with you again.The process was prompt and easy. I received photos of my properties which gave me assurance the job was completed. My tenants have also acknowledged how happy they were with the service and the messages prior to arrival. Thanks to the team at mould removal.
Steve has now come to our property twice. First time was to deal with some difficult tenants and give an unbiased and factual investigation and evidence to dicusss the mould issue we had occurring in th bottom levels of our property. When on site he conducted a very thorough and detailed inspection. On site he was able to clearly address all issues raised and provide his clear in-depth knowledge.The report to follow was promptly sent and the second time he attended this week actually was to provide us now as owners about to move back into the property a property check and again detailed response to dealing with our rainwater to fix issues that not only saved us but actually clearly deals with the build up of water that was leading to the roll inn effect to moisture build up. Thank you kindly Steve for your friendly service and most of all deep knowledge and expertise.
Steve did an inspection and report in our apartment and we do not regret it at all. He gave us great tips that were very simple to apply and helped us control the appearance of mould in our place. I would recommend this place to anyone!
Exceptional: Called to enquire on the Tuesday and Steve was available and visited our property on the Thursday. Steve has no agenda other than to correctly diagnose the cause of mould / dampness. Steve's report gives you all the information you require to fix the issue. Steve is consultative and helped me understand the difference between treating a problem vs fixing the problem. (If you had a boat with a leak the long term solution would not be to buy a bucket and bail water out.... Steve's solution would fix the leak.) Thoroughly impressed with the swift and professional service. Steve is also an absolute champ. Thanks again; great job!
A wonderful and professional job to remove the mould from our bathroom ceiling by this company. Would highly recommend them. After the job is done they send you an email with suggestions as to how to prevent the problem from reoccurring.
I have had an ongoing mould issue in my house for quite a while now. I contacted Mould Cleaning Australia to see if they could fix the issue. They were extremely helpful and professional in doing the work and now you wouldn’t even know that there was mould before in the house.
Excellent service right from the word "go"! Jake, our technician attended for a free, no obligation, inspection and impressed from the start with his knowledge and expertise. Jake, at our request, later completed the whole job leaving the house sparkling. Prompt, punctual, professional and perfect!
Thank you Lindy and Steve for your recent assistance with the mould problem in my storage facility. Prompt professional service and the best thing was there were no nasty chemicals used. My instruments, memorabilia and excess clothing are free of mould and now safe to move to the new storage facility. Tim Farriss INXS
Prompt, practical, thorough, great value.Steve did a thorough inspection, provided detailed practical obligation-free advice and was genuinely focused on identifying and fixing the cause (rather than offering expensive treatmeents I did not need). Great service.I highly recommend Steve and team.
Trust worthy, professional and thorough. The mould inspector was incredibly knowledgeable. The report he provided for us got right down to the root cause of the mould in our property. He was really transparent and honest about the state of the mould, prevention methods, price. The mould cleaner did an amazing job. It was satisfyingly clean. It also didn't smell too strong when we re-entered the house. Services highly recommended.
As new tenants in our apartment with a leak from upstairs and subsequent damp to mould issue, we felt helpless from the day we moved in. Following the negligence of our real estate agents and strata in their blame and wait game, we were stuck without any action and the issue was getting worse. When we found Mould Removal Australia we finally felt we had an end in sight. They were kind and professional, working with us over the closed Christmas period to arrange for a service on the first day they opened back up, giving us the peace of mind to finally see a possible solution to our ongoing health hazard. Since our real estate agents were much too slow to act and missed every deadline we set, we covered the costs ourselves in the short-term, to be reimbursed under Urgent Repairs within our tenancy agreement.Mould Removal Australia helped us in the short-term to treat the mould in our water damaged hallway closet as an interim solution to prevent further mould spread and enable safer removal of the damp closet unit. They even worked with us after the closet was finally removed to treat the hidden mould and ensured a lasting healthy situation that we were pleased with. Thanks to them we finally feel safe to live in and enjoy our new apartment. In the future, I would gladly use them for any other mould, mildew, or damp issues, and happily recommend them to others.
Really happy with all aspects of the job. The diagnosis of the problem was very thorough as was the treatment. Killed all the mould in 5 rooms and gave us all the information we need to stop it reappearing. Very punctual and professional on both their visits to our property, the first for inspection and report, the second for treatment.
We have had a variety of mould issues from a knock down and rebuild. Each time we have found mould, Mould Removal has been very quick to visit our property and remove it. I know their cleaning works because we are all extremely sensitive to mould and the smell is overwhelming beforehand, but there is never any smell left after their treatment. I can't recommend them highly enough!