The Mould Blog

HomeBusiness Reviews

A Potter

We had JR who came out today to remove mould. He was efficient informative and well prepared for the job....

February 13, 2025

Jenny

I recently engaged Mould Removal Australia to treat a significant mould infestation and was thoroughly satisfied with all aspects of...

November 27, 2024

Kate L

I would like to give you guys a 5 star review. From the communication before the treatment down to the...

November 06, 2024

LV

A huge thank you to the man who came yesterday to remove our mould. I forgot that he was coming...

August 16, 2024

Julia

I couldn’t be happier with Shane’s results. His work was as thorough as he was communicative on the day of...

O. S

I wanted to say a big thank you for the job today, and would like to give a 5 stars...

Jonathan N

A Big Thank you to Shane at Mould Removal Australia! Mould Removal Australia came to our Unit last Wednesday, 10...

M

This is the second time we used your service and you didn’t disappoint! The technician arrived on time, did a...

Liza G

I’d just like to leave a review for the exceptional work of J.R he did an amazing job of getting...

Tom & Judy

Shane attended our home on Thursday 4th April and treated the mould on our bedroom walls. His work was perfect...

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Get a Quote for Mould Treatment or for an Inspection/Causation Report

Servicing Newcastle, Central Coast, Sydney, Blue Mountains, Wollongong and surrounding regions. Please contact us by completing the below form for all your Mould Enquiries. We will respond to you promptly.

Google Rating

4.8

Based on 934 reviews

Mould Removal Australia

4.8

Chatchai Wongsa

22:43 04 Jul 25

Lena

00:36 04 Jul 25

JR has done a superb job

Robyn O'Dell

05:09 03 Jul 25

Very friendly on time and explain the process

Andrew George

00:27 03 Jul 25

I called at 10:08 AM today and was on hold for 15 minutes. When I got through to someone, he or she hung up the call.

Kari Korala

00:02 03 Jul 25

He did a great job.

Alex Graham

23:49 02 Jul 25

Thank you Shane for providing an outstanding mould removal service. You went above and beyond to ensure my home was respected during your visit. The results are mind blowing, spectacular job.

Melissa Byrnes

07:37 25 Jun 25

Fast cleaning of mould. I thought ceilings would need to be repainted which I’m happy to they don’t. I cannot see when the large amounts of mould was Hayden was punctual, informed me well and polite and curtious. Mild odour which was gone in a couple of hours

Louis Mangion

06:28 23 Jun 25

Great removing the black mould from my bathroomLooks great !Hopefully lasts

Jenn Lucas

08:30 18 Jun 25

What an amazingly good job! The bathroom and skylight look brand new! Thanks!!

Theresa Jacques

03:55 18 Jun 25

Bathroom mould. Quickly appraised & JR attended right on time & quietly & thoroughly cleared my problem. He also provided some helpful advice re ongoing prevention. Very pleased & relieved customer.

Sophie Bellenger

09:27 16 Jun 25

Hayden Mansergh

07:40 16 Jun 25

Excellent work from the worker this morning. Max came and sorted out a mould spot on the ceiling after the recent rains and did a thorough check put in some preventative measures.Was in and out in an hour and gave us detailed instructions on next steps. Would highly recommend

Ada Uhrle-Peteru

23:16 12 Jun 25

J.R did an excellent job removing mould from our bathroom ceiling. He made communication easy. He was punctual and professional. J.R explained the whole procedure to us thoroughly. He did the job in less than the time that was given, but left us very happy and impressed. Thank you J.R and Mould Away.

Peter Price

07:38 12 Jun 25

Great people to deal with, fantastic communication and very helpful to accommodate a date and time that suits. The technician that arrived was great to deal with; he has done a thorough job and in good time. Excellent job, very happy. Recommend the company to get rid of the mould.Pete

Brittany Bennett McLeod

00:59 12 Jun 25

So far, we have just done a mould exception. The guy they sent over was very thorough. We have received a comprehensive report with suggestions on what to do to reduce mould in the household

Shanee Duveen

10:05 05 Jun 25

Would highly recommend! Excellent customer service, highly responsive, and a very thorough and professional job. Thank you

Annabel McArdle

02:42 02 Jun 25

Very prompt and efficient service .

elsbeth Sheldon

04:49 01 Jun 25

The smell in the house was so overwhelming, I couldn’t sleep there for two nights.

Blair Cooke

00:03 29 May 25

Expert advice and treatment by JR

Nathan C

14:01 28 May 25

Emanuel from Mould Removal was great. He communicated well letting me know when he'd arrive, how long it should take and also messaged me to let me know when he was completed. The room cleaned up well but took a lot less time than outlined in the quote. For the time it took to complete it was quite expensive.

Jaime Balloch

06:53 23 May 25

Shane did a fantastic job—friendly, approachable, efficient, and professional throughout both services he provided. He got stuck into the work and left everything clean and tidy. We’re really happy with the results and would gladly recommend him. Thanks, Shane!

Reshika Sharma

05:02 23 May 25

Excellent Service by J.R. he did the job very well. 10/10 .

Lisa-Mona00

04:54 22 May 25

I recently had J. R come out to remove mould fromEXTERNAL Underneath the Eave outside of the Study room, He completed the work very professionally and quickly. I’m truly grateful for that. Thank you so much!

Andrew Siambis

00:43 19 May 25

JR was Friendly professional and great service very helpful would definitely use his service again.

Jordan Hannah

05:12 16 May 25

Awesome experience with JR. Very happy with how it turned out and very good with communication

Karem Hamze

02:26 14 May 25

I recently had J. R come out to remove mould from my garage, and I couldn't be happier with the results. He was punctual, professional, and explained everything clearly before starting the work. The job was done efficiently and thoroughly, and the garage looks much better now. Highly recommend J. R from Mould Removal Australia if you're dealing with any mould issues—great service and peace of mind.

Miguel

12:20 12 May 25

Shout out to J.R, who did an absolutely fantastic job in removing mould I couldn’t get rid of myself, left my place feeling like new never seen it so clean before

Michelle Aldred

01:08 09 May 25

Highly recommended! The online Enquiry and booking system was super efficient and very speedy. I had J.R attend less than 2 days after my enquiry was submitted. J.R was punctual, friendly and very thorough in assessing the cause of the issue and providing recommendations to prevent further mould issues. Thanks very much for a great job and a fresh new bathroom! 😊

Kate Bothman

23:42 01 May 25

J.R did a fantastic job - quick and thorough, highly recommend.

H

07:14 09 Apr 25

JR did a great job helping us address mould issues arrived promptly and completed as agreed

TB

00:21 08 Apr 25

Great experience with J.R - he was very kind in explaining the process and any required instructions. Overall, happy with the results and quality of service provided. Would highly recommend.

dei mcchrystal

00:49 03 Apr 25

Email communication the entire time was great and very easy to get pricing, and book time slots. J.R. who carried out the test and following procedure was very professional, thorough and kind. He even let my cat back in when all was sorted. He was great to work with. I highly recommend.

Markus Andersen

09:15 02 Apr 25

Absolutely professional, nice people and did a great job !! Thank you :-)

Monica M

06:53 31 Mar 25

Booking was quick and Emanuel was professional, friendly, on time and did a great job. I recommend this company without hesitation.

Nicola Allen

23:07 30 Mar 25

JR was thorough, efficient, and completely professional. He not only removed and treated for mould spores, but he also investigated and the probable source and gave advice for future prevention and management. I would thoroughly recommend Mould Removal Australia to deal with any mould problems. JR did an excellent job.

Melissa Azul

09:34 19 Mar 25

Great communication and punctuality

Michele Twiddy

05:01 19 Mar 25

Very professional. Fast and effective mould removal. Alec was great .

emeli cassell

00:45 19 Mar 25

The team from mould removal Australia were friendly, efficient, easy to deal with, good at explaining what was required, thorough and no fuss when working on the 5 units in the one block we had them treat.

Amelia Tesoriero

04:34 17 Mar 25

J.R delivered a quality service, I would recommend him

Fatai Fainga'a

01:13 10 Mar 25

Very good, a job well done, on time and very professional

Bryce Stephens

23:03 09 Mar 25

Harley was very friendly and professional. He did an excellent job and finished it quickly. I’d recommend him to anyone with mould issues in their homes.

Sharon Selby

01:55 12 Feb 25

Amazing friendly service and a really thorough job.

lka719

11:27 08 Feb 25

Very professional, kind, and informative. The initial consult was easy to have booked in, and they took photos of all areas affected to be able to send through to our real estate. Once we had the clean/treatment booked in they were able to work with me and my schedule to book in. The guy who came to do the treatment was lovely, respectful, and hard working. I've even emailed our real estate to tell them how happy we were to deal with these tradesmen in our house.

Leonee Johnson

01:14 04 Feb 25

JR from Mould Removal Australia did an outstanding job removing the mould from my home. He was courteous, friendly and highly efficient. Well done JR!

Tom Joyce

11:37 27 Jan 25

Scott M

21:01 26 Jan 25

I was about to go with these guys but found their communication to be verbose, very pushy and the list of included "terms and conditions" I received for the cleaning job seemingly attempted to absolve them of any responsibility for damages/mistakes of any kind (or at least that was how it came across to me) which I found off-putting and made me feel uncomfortable.After finding a cheaper price, decided to cancel and not proceed further.While I do have experience with their pre-cleaning comms and communication style, I didn't go through with the booking so I can't comment on the quality of work or cleaning staff themselves.As such, I've still given them a few stars regardless of my personal experience in dealing with them.P.s. While they were agreeable to issue me with a refund when requested (since I was eligible under their agreed terms in my case) just a heads up, they advised me they are unable to initiate refunds using the PayPal platform's built-in refund process from their end and will instead ask for your bank details to deposit the refund that way.If you're like me and rather not divulge your bank details, you will unfortunately need to raise a dispute with PayPal directly under the PayPal buyers protection scheme which may delay the process of receiving your refund significantly (or at least that's what happened to me).Please note: I'm not advising anyone to avoid using this company, merely sharing my perception and personal opinion of their communication style and the lengthy delays that I've experienced with the deposit refund (Unless, of course, you are ok to share your bank details in which case the last part won't apply to you).

Vanessa Ropiha

05:47 21 Jan 25

Today J.R came and removed the mould from my walls and ceiling.He said he would arrive at 8.30am which he did, so very punctual. J.R gave me till 4.30pm to enter the house. My house was also locked and job looked amazing.

Kyle Scully

04:44 17 Jan 25

Harley did an absolutely amazing job, he went above and beyond to make sure it was a comfortable experience, he made sure all the windows were open to air out the house. I recommend these guys anytime you need to remove mould :)

Dylan Horvat

05:37 16 Jan 25

My mould infested bathroom & kitchen were spotless when I came home after these guys had been in. So shiny and white, they were so thorough

James Hutchings

03:32 14 Jan 25

Excellent work and really cleaned up two rooms we had that were destroyed and unusable from mould damage. Emanuel cleaned it up over a few hours and did a fantastic job. Very much highly recommend him for his work.

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