Mould Causation and Prevention Reports

Dylan Horvat

09:25 19 Dec 24

My mould infested bathroom was spotless when I came home after these guys had been in. So shiny and white, they were so thorough

Yuhan Tang

08:35 17 Dec 24

My mould treatment is done today by technician J.R. He arrived early and had an inspection of the mould before the treatment. Then he explained what he was doing and finished the treatment in an hour. He has done a great job and let me check his work before leaving.

Ewa Rutkowski

06:28 17 Dec 24

Goldie McCotter

04:53 16 Dec 24

Robin Lowe

00:45 14 Dec 24

Mould Removal did a great job cleaning and sanitising our bathroom. JR was friendly and efficient, very happy with the overall result.

Carmen Wong

01:11 13 Dec 24

I engaged Mould Removal Australia to remove mould from my bathroom skylight. JR was our technician and he did an amazing job, the skylight looks as good as new!

Jules Rutledge

01:37 29 Nov 24

JR was exceptionally helpful and did a thoroughly professional job removing all the mould off the wall without damaging the paint.

Ronan Barrett

03:42 25 Nov 24

Fantastic service and excellent cleaning job! Would highly recommend them for any mould cleaning/removal service! Michael and Harley were very friendly and great to work with.

Taitum

07:12 24 Nov 24

Did a great job, put a lot of time and effort in to get the job done, thanks mate.

Emma Lo Russo

04:16 19 Nov 24

We had Emanuel come to do Mould Removal for my mum's apartment. He was so lovely and so thorough. To see the place now from how horrible it was prior, is truly amazing. Such a difference!!! It was really a health hazard prior. Now much cleaner, no mould and my mum is so much happier. Our minds are now at rest. Everything about Mould Removal Australia has been professional, fast and they keep you well informed. Would strongly recommend them.

Debbie Sainsbury

23:42 14 Nov 24

I had J.R.come today to remove mould from my bathroom ceiling. He has done an amazing job and went above and beyond. Polite and respectful. Company was responsive and answered all my questions right from first contact. Highly recommend

Theresa Murphy

04:57 08 Nov 24

Emanuel was on time and completed mould removal- good job!

Jay Tee

04:28 08 Nov 24

J.R was a fantastic technician who restored our bathroom back to its original condition. His work is second to none and the process was simple and easy.

Karen Smith

03:28 07 Nov 24

Shane was great! 10/10 recommend

Eli Pappas

01:45 07 Nov 24

An excellent service for the removal of mould, as well as its prevention, as Emanual uses a technique to prevent mould from spreading. Though care should be taken by all tenants to prevent mould’s food source (dust), this service certainly gives a fresh start for tenants to do so.

Lauren van der Merwe

21:47 05 Nov 24

Gary Justin

15:37 05 Nov 24

Harley was very professional, on time, sent messages Re arrival and departure. An asset to your company.

Margaret Chu

08:39 31 Oct 24

Job was attended to quickly and efficiently. Before and after pics were provided as the property is a rented property and they were able to work with the tenants to get a time that was mutually convenient. Also proactively provided feedback on other areas they noticed were affected. Only thing I would have recommended is that contact be made to advise of the the observation when they were on site. The later would mean less inconvenience to tenants and possibly more efficient given trades personnel on site with the necessary resources to fix - potentially cheaper for client too rather than the cost of a new quote for a job/return visit. I would recommend them.

toni moala

18:51 29 Oct 24

Very professional, friendly, reliable service. Great results.Highly recommend them.

Vincent Sultana

02:19 29 Oct 24

JR did a great job, I would recomend him to everybody, He was punctual and easy to talk to

June Stephenson

00:57 29 Oct 24

We used this company on Monday 28/10/24. JR our technician arrived on time he explained what he was doing and we left our unit for 3 hours.We checked his work today at 10.30am and he has done a great job no sign of the mould and the cornice is lovely and clean.Would highly recommend this company. Keep up the good work!

Mark Davies

20:30 28 Oct 24

Your technician was friendly and professional

Patrick Gould

04:24 18 Oct 24

J.R was amazing. Arrived exactly on time and did a great job of cleaning the mould from our apartment. Highly recommend and would use again if we ever needed.

JENNIFER MILLER

20:59 17 Oct 24

We are so impressed with the results that Harley from Mould Removal achieved in our bathroom and laundry! It looks brand new! Harley was also polite and professional during the process. Would recommend Mould Removal Australia.

Narelle Selwood

03:19 14 Oct 24

Shane attended at the appointed time, carried out our mould treatment and removal. He was well prepared and did the job quietly. Advised us of what to do as ‘after care’ and left the area clean and mould free. Would recommend Shane / this company to deal with your mould. Whole process was easy. All booked and paid for online. I like fuss free / easy. Thank you!

Janelle Carter

11:07 12 Oct 24

Poor service and communication!We paid for the mould causation and prevention report in July 2024. The mould inspector was polite and punctual on the day, but when we received the report we found it had almost no specific information about our house, apart from the photos - all of which were spots I knew about and had pointed out to the inspector. The report basically detailed common causes of mould in a house and provided generic advice on how to avoid them, whether or not it applied to our house or situation.After receiving the report I called (couldn't get through) and emailed asking to speak to someone, but no one would call me back. After receiving a reply to my email I sent a second email asking again for a phone call but received no further reply even by email.The Causation/Prevention report contained a lot of information that did not apply to us at all, the report focused heavily on reducing condensation when there was no evidence that we have current condensation issues! As an example it told us to be aware of our indoor plants causing condensation when we don't have any indoor plants!The report didn't contain ANY objective information like level of infestation (E.g. concentration of mould spores in the air) or sample results showing e.g. type of mould, or even basic details of the moisture or humidity readings found in the house. No samples were taken anywhere and no entry or proper inspection was made of our subfloor area.In their email reply the company replied with a photos of a moisture reader showing our house is actually very DRY. Which is odd since their report contained very repetitive instructions on needing to reduce indoor condensation despite the lack of any observations, photos or readings showing indoor condensation or moisture issues.So in summary we were extremely disappointed with the report as it didn't tell us anything we didn't know and provided very little information specific to our home. The refusal to talk to us via phone was also unprofessional. Would recommend avoiding this company!

Jesse Doyle

05:22 11 Oct 24

J.R did a brilliant job with removing the mould from one of our bedrooms and the bathroom. He was a clear communicator, really efficient and did it for a really competitive price. Would highly recommend.

Coco Ding

21:42 10 Oct 24

Emanuel did a fantastic job! The service is efficient and Emanuel is friendly to the customers. After his service, the ceilings of my place are clean now. I highly recommend Mould Removal Australia for mould cleaning services.

Gihan Seneviratne

04:33 09 Oct 24

They cleaned the mould completely. It was removed really well. The cleaner was friendly and professional. I appreciated their service.

Louise O'Reilly

09:03 08 Oct 24

Excellent service, clear explanation of the treatment and a respectful young man.Thank you Emanuel.Highly recommended!

Rhiannon Evans

05:01 08 Oct 24

RJ did a fantastic job at our apartment my partner and me are extremely happy! He text me with his arrival time so there was no waiting around for him (which is amazing as you always have to wait around for trades between a certain time)Would highly recommend!!

Kathi Izzo

06:50 03 Oct 24

Fantastic Job.Highly recommend.Very professional.A+++

Catherine Luker

22:37 02 Oct 24

Highly recommend Emmanual. Professional and efficient. Great idea to upload photos for ease of quote. He did a great job!

star

09:47 27 Sep 24

great service, fast and efficient!

Aimee Claire Nicholls

05:14 27 Sep 24

Tried for 30Mins to upload photos of quote and website wouldn’t work. Soent 20 mins on the phone to be redirected to the website. Gave up and booked with a competitor who are coming TOMO. Wow, shouldn’t be that hard to make an apt.

Meagan Brown

00:42 27 Sep 24

Harley did a great job removing the mould in my en-suite. He was on time and had excellent communication.

Roselyn Richmond

05:42 24 Sep 24

Incredibly happy with J.R and the service he provided with removing the mould in our home. The areas that were cleaned look extremely incredible, I have tried my best to clean it before but was unable to do so and J.R made it look brand new. He was very punctual, very clear with his communication, highly professional and was very friendly. Appreciate your work J.R and highly recommend this service.

Kim Pescud

09:57 20 Sep 24

Precision, friendly very reliable

Iliana Polly

01:58 19 Sep 24

J.R was quick and efficient, extremely happy with the results.

Shannon KC

07:07 18 Sep 24

Emanuel from Mould Removal was really helpful in explaining the process for removing mould from our house. We are really happy with the outcome!

Lucy Kelly

04:07 17 Sep 24

This is the second time we have used Mould Removal Australia. Both times we have been very happy with the speed and ease of communication, efficiency, reliability and above all- the mould is gone. Very happy. Thanks J.R and team

A P

23:42 16 Sep 24

Shane was very efficient, professional and did an excellent job of transforming our mould ridden studio. Highly recommend Shane at Mould Removal Australia.

cagonzalez123

08:24 16 Sep 24

I am so happy with the work carried out and the end result of this work. The tradesman Shane was polite, professional and thorough. I would gladly recommend Mould Removal Australia.

alex Roman

01:53 13 Sep 24

Shane was great and very professional! Happy with the service

Louise

06:19 10 Sep 24

J.R was professional, thorough and communicated everything so well. J.R did an amazing job removing all the mould throughout the house and made sure everything was left clean and tidy!!!

Natachia Boyle

06:46 02 Sep 24

Mary Ronis

23:37 29 Aug 24

J.R was punctual, professional and did the most incredible job of our bathroom. I seriously didn’t think it could be fixed but he made the room look like brand new. And he was so fast, helpful and easy communication.Highly highly recommend

Syed Hussain

11:52 29 Aug 24

Booking and communication was very straightforward where I sent an email with photos of affected area, quote came within few hours, paid the deposit and a booking date and time was confirmed. Shane visited our home on time for cleaning a bathroom ceiling and fogging two bathrooms and finished the job in an hour. He is a very pleasant and knowledgeable person to deal with. Thanks Mould Removal Australia.

Cin M

08:16 29 Aug 24

The staff was friendly and professional. I'm very happy with the immediate results and the service provided by JR.

Sera Hurley

08:45 28 Aug 24

Thank you J.R. for sorting out my mould problem! He did a great job.I came home from holiday to my bedroom and bathroom ceilings covered in black mould from being unventilated during the wet winter. I tried to clean it myself but it kept coming back as I couldn’t properly reach the ceilings to treat it properly. Mould removal Australia were very efficient to deal with and I got an appointment reasonably quickly, considering how busy they are this time of year. I will now literally be able to breathe easier!

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